FAQs

Yes, we deliver nationwide. Your Shloomfy will arrive at your door with our preferred courier company. You will be sent an email on the day that your Shloomfy leaves our production facility, with details of your waybill number, allowing you to track your own parcel.*Delivery is free nationwide, to all major city centres only. Outlying areas can incur an extra charge such as farms and game lodges. If you are in an outlying area or a long way from a major city centre, please enquire with us first before placing your order. We reserve the right to cancel the order if we are unable to deliver to a remote location. Alternatively, please supply an address that is more central that will not incur additional charges.

From payment your Shloomfy will arrive within 7 to 10 working days. You will be advised if there are any delays.

We are based in Umhlali/Salt Rock, KZN North Cost.

Yes you can. We vacuum pack our bags to a quarter of their original size, so they can fit in most vehicles.

As we remove all the air from our bags when vacuum packing, it will take 2 to 3 days for your Shloomfy to return to its original size. Fluff up your Shloomfy as you would a pillow.

Our Shloomfy’s are filled with our unique recipe of high quality foam chips, which have been tested and perfected to ensure comfort. The foam is contained within an inner bag.

Yes, all our outer covers can be easily removed. All our fabrics can be cold machine washed .

We do not recommend tumble drying. Hang up your covers inside out to avoid fading.

NO! Please do not leave your Shloomfy in the rain. Even our patio Shloomfy’s cannot be left out in the rain.

Yes you can. Every shloomfy cover is separate from their inner bag, making it really easy to zip off and wash or to replace with a new cover. Choose a replacement cover from any one of our fabrics and colours. It will bring new life to your living space, change your colour scheme, whilst keeping you up to date with seasonal trends. See Accessories here.