Subject to availability and receipt of payment, orders will be processed and delivered within 7 to 10 working days.
Delivery confirmed by email on the day of dispatch. This email will provide the waybill number for our preferred courier service, along with the tracking link.
*Delivery is free nationwide, to all major city centres only. Outlying areas can incur an extra charge such as farms and game lodges. If you are in an outlying area or a long way from a major city centre, please enquire with us first before placing your order. We reserve the right to cancel the order if we are unable to deliver to a remote location. Alternatively, please supply an address that is more central that will not incur additional charges.
Return and Refunds policy
The provision of goods and services by Shloomfy – The Comfy Co is subject to availability. In cases of unavailability, Shloomfy – The Comfy Co will refund the client in full within 30 days.
Cancellation of orders by the client will attract a 15% administration fee.
We offer a money back policy on dissatisfied customers, within 14 days of purchase. The customer is required to return their purchase at their own cost.
We offer a full calendar year workmanship guarantee.
Give us a shout if you have any other questions and/or concerns.